Where does
your store accept orders from?
We are able to accept orders all over the world.
Why are your goods so cheap?
(1) All our goods are purchased directly from the factory.
In this way we can cut out a great deal of unnecessary expenditure
by removing intermediate agencies, such as exporters, importers,
wholesalers, retailers and so on. Thus we save a lot of
money for our customers. This will save about 25% of the
retail price.
(2) We purchase large quantities overstock products in the
off-season at a very low purchase price, because a huge
single purchase can get a very good discount, our procurement
cost is about 70% of others. Thus we save another 10% of
the retail price. These products are mainly hot-selling
products which are over-produced by the factory. We guarantee
no quality problems exist, as we have a series of quality
control process.
(3)We use Web sales, instead of store sales. Thus we cut
out the high cost of store rental and sales staff wage costs.
This will save about 15%of the retail price.We use standardized
packaging, which will reduce packaging costs. What we use
is very standardized, low-cost, and environmentally friendly
materials. This saves about 10% of the prices.
In view of the above cost reduction activities, we are able
to sell at about 30% to 50% of the stores retail price,
which will save you 50% to 70% of the total price.
How will I know if my
order is confirmed?
If you provided a valid email address during the Checkout
process, you will receive two emails after your order is
placed. The first confirms the details of your order. The
second email notifies you that your order has shipped and
also contains an order tracking number.
Can I make changes to my online order?
Yes, you can, but please contact us via email within one
business day. Cause your items are typically processed and
shipped within one business day after we receive your payment.
When is my order shipped?
Orders placed during regular business hours (Monday through
Friday, 8:00 a.m. to 6:00 p.m.) are typically processed
and shipped within three business days. Once an order has
processed, delivery time depends on the chosen shipping
method and post office, usually you will receive your goods
in 5-10 business days.
What should i do if I place an order
at online store but it have been out of stock or sold out?
While we make every effort to maintain an ample supply of
our stock, occasionally we run out of certain items. If
one or some of your purchases are out of stock, we will
contact you via email asap, Also we accept refund or changes
when your goods are out of stock or sold out. Out-of-stock
items will be removed from your original order total and
a revised total will appear in your shipping confirmation
email.
If i dissatisfied with my items?
Making a returns or exchanges are easy using USPS.You must
send your returned package via your own expense and provide
us with a tracking number cause all the items are the lowest
price. Refunds are made in the Credit card or other payment
and may take up to ten business days to process after we
receive the tracking number for the returned goods. Please
note card refunds may take up to ten business days for your
bank to complete, depending on their processing time. This
can vary greatly between card issuers, and unfortunately
we are unable to influence this.
Kindly include when you contact us
the following information. This will expedite the processing
of your return.
*Your order number, your full name, and the date the order
was placed and received
*A list of the product(s) to be exchanged or refunded
*The reason for the return of the products
In case you have any
question, please don't hesitate to contact us by email:
